1. INTRODUCTION

PT HEARTISAN HOUSE WHOLE BEING DESIGN 

(“We,” “Us,” “Our, “Company”) offers online content available for purchase through Our website, www.marioprawira.com, in the form of downloadable digital products (“Digital Products”) and/or online courses (“Courses”) and accompanying course materials (“Course Materials”), collectively, “Products.”

Your purchase of and access to Products is governed by these Terms of Use. By clicking “I agree,” entering your financial details and/or credit card information, clicking the payment button, or enrolling electronically, verbally, or otherwise, you are purchasing Products from Us and agree you are entering into a legally binding agreement with Company. Collectively, these Terms of Use, Our website’s Privacy Policy, and any other subsequent terms applying to your purchase of Our Products, constitute this legally binding agreement (“Agreement”).

1. REGISTRATION AND YOUR ACCOUNT

In order to download Digital Products or access Courses on Our webpage, you may be required to register for an account. You may be asked to input your email address, select a password, and provide certain other personal information, including, but not limited to, your name. By purchasing Our Products and registering for an account, you agree:

1. You are of legal age to consent to a binding contract
2. You will provide truthful, accurate, complete and current information upon registration
3. You will update your registration as needed
4. You will not share your registration information or allow anyone else to access your       account, download any Digital Products you have purchased, or access Our Courses or Course Materials you have purchased
5. You are responsible for maintaining the security of your registration information
6. You will notify Us if and as soon as you become aware of any unauthorized use of your account
7. You are solely responsible for procuring any necessary hardware, software, and or network connections necessary to download and or access our Products
8. You indemnify Us against all losses, damages, claims, costs and/or expenses and release Us from any liability that arises from any unauthorized use of your account
9. If you are permitted to post, comment, or otherwise engage with others while participating in Our Courses, you agree you will not post or otherwise submit any material that is obscene, profane, unlawful, pornographic, defamatory, libelous, harassing, violent, or otherwise harassing
10. If you are permitted to post, comment, or otherwise engage with others while participating in Our Courses, you agree not to post material that is trademarked, copyright protected or otherwise infringes on the intellectual property rights of another
11. If you are permitted to post, comment, or otherwise engage with others while participating in Our Courses, you agree not to post advertisements, engage in self-promotion, or promote or otherwise solicit business on behalf of yourself or others
12. We have the right to terminate your account at any time, at Our discretion, without notice to you, if any terms of Agreement are violated. If We in Our sole discretion decide to terminate your account because of breach of Agreement terms, you will not be refunded any payments made up to the point of termination.

1. ACCESS AND AVAILABILITY

Generally, access to Our Products is automatic upon completion of purchase. You may download Digital Products at the completion of purchase and will be granted access to Courses upon completion of Purchase. However, Our service providing your Products to you is automated and as such, We cannot guarantee that Our system will always be functional.  There may be a delay in availability of your Products for access and download. In the event Our systems are down or otherwise delayed, we will make every effort to notify you of delays and remedy the problem immediately; however, We are not liable for any damages caused by or related to any delays you may experience in downloading Digital Products or accessing Courses.

If you experience issues downloading or otherwise accessing Products, please contact Us at: 

contact@marioprawira.com

1. PRODUCT AVAILABILITY

Products listed on Our website are subject to availability. We do not guarantee that Digital Products or Courses listed on Our website will always be available for purchase, or available for purchase at the price shown. Your electronic display of Our Products may not accurately reflect the details of Our Products. We cannot guarantee that descriptions and details about Our Products are accurate, adequate and complete. We reserve the right to discontinue or modify Products at any time, and Our prices are subject to change at any time, without notice. We also reserve the right to limit quantities of Our Products purchased per user. We reserve the right to refuse any order placed and correct any errors in pricing, even if we have already received payment from you.

1. ERRORS, OMISSIONS, MODIFICATIONS, AND DISCONTINUATIONS

We do not guarantee the accuracy or completeness of our listed Products or any information accompanying the description of Our listed Products. We reserve the right to change or modify our Products’ images, descriptions, pricing, or any other Products-related details at any time, without notice to you. We reserve the right to correct any errors in pricing at any time, without notice to you. In addition, we reserve the right to cancel any orders received for Products if we become aware of an error in the listed price for that Product or Products, regardless of whether you have completed your purchase. If your purchase has already been completed when we become aware of a pricing error, we will notify you, cancel your order, and issue a refund. We reserve the right to discontinue any of our Products, at any time, without notice to you.

If you opt to purchase one of Our Courses by subscription, you agree that We may modify, replace, upgrade, or otherwise change Our Course at any time, and convert you to the new format, to the extent such change is not detrimental to your use of Courses and with reasonable notice from Us to you regarding impending changes.  We reserve the right to make any changes that are not material to functionality without notice.

1. PAYMENT

We accept Paypal, Stripe, Apple and Google Pay. Financial transactions are conducted through secure third party payment systems subject to their own terms of use. These terms of use are available on each payment processor’s website.

For non-subscription purchases, payment is charged at the time you place your order. By initiating a purchase of Our Products, you warrant that you have the authority and rights to use your payment method, you have provided accurate information so We can complete your purchase and contact you as needed, you authorize Us to charge your chosen method of payment, and you agree to pay all charges listed. By completing a purchase of Our Products, you release Us and our third party payment processors from any claims and damages resulting from your purchase.

We reserve the right to refuse or cancel your order of Our Products without notice to you if we suspect the purchase is unauthorized or fraudulent.

1. SUBSCRIPTIONS

We offer subscriptions for the purchase of certain Products. You will be charged an initial fee at the start of your subscription, your payment information will be stored securely by the payment processor selected, and then subsequently, your monthly subscription fee will automatically renew and you will be charged successively for each renewal period until either the term of subscription is concluded or you cancel your subscription. The method of payment you used to purchase the subscription initially is the method of payment that will automatically be charged. Should you wish to use an alternate form of payment for successive renewal period charges, contact us at contact@marioprawira.com

If your payment is declined, your access to Our Products will be suspended until you have paid all outstanding balances due. If, after 30 days from the time your payment is declined you have not paid your outstanding balance, you are in breach of this Agreement, and your account will be terminated.

Cancellation of Subscriptions

You may cancel your subscription at any time by contacting us at support@marioprawira.com. You must cancel before the renewal of your next subscription period in order to avoid being charged for that period. If you opt to cancel your subscription, you will not be refunded any fees paid to the date of your cancellation.

1. REFUNDS

Our Products are digital and therefore not returnable. We apologize, but no refunds will be issued for any reason. By purchasing Our Products, you agree that all payments made by you are final and may not be charged back. If your Product is defective and you are unable to download or access Products, you must contact Us at contact@marioprawira.com within 30 days of purchase so we can resolve the issue.

1. DISCOUNTS AND PROMOTIONS

We may offer discounts or promotions as applied to your original purchase, subsequent purchases, or in conjunction with a subscription. These discounts and promotions are not transferable. These discounts and promotions cannot be redeemed for cash, combined with any other offer, or transferred to another purchaser.

1. YOUR PRIVACY

By placing an order for our Products, you agree that we may process your personal information for the purpose of completing the transaction. Service providers who assist Us with storage, payment processing, analysis and/or other services may have access to your personal information only to the extent necessary to fulfill their obligations to Us. Please see Our website’s Privacy Policy for more information on the personal information We collect, how it is collected, why it is collected, and how it is used. 

1. THIRD PARTY CONTENT

Our Products may contain links to or content from third parties. This third party content is not owned by us. Third party websites are governed by their own Terms and Conditions and Privacy Policy and protected by their own intellectual property rights. By purchasing Our Products, no intellectual property rights in any third party content is transferred to you. Our inclusion of third party links and/or third party content in Our Products is not an endorsement of this content. If you access any third party websites or third party content through Our Products, you agree we have no control over third party websites and their content, which are subject to their own terms. We make no representations regarding any third party websites or third party content. 

1. INTELLECTUAL PROPERTY

Products are provided for your personal, informational, non-commercial use only. Products are owned by Company and protected by all applicable copyright and trademark laws.

When you purchase our Products, We grant you a limited, revocable, non-exclusive, non-transferable license to access Courses, and to print and download Digital Products for your personal use only. If you purchase one of Our Courses that includes Course Materials, you will be permitted to download the Course Materials. No other portion of Our Courses, including but not limited to. Our Course videos, are downloadable without our express permission.

You are not permitted to duplicate, reproduce, record, transcribe, snapshot, photograph, sublicense, share, reassemble, upload, broadcast, publish, modify, adapt, lend, change, post, transmit, transfer, distribute, sell, license, display, republish, create derivative works of, frame without authorization, or in any way alter Our Products.

1. WARRANTY AND DISCLAIMER

Products are provided “as is” for informational purposes only. Neither Digital Products nor Courses and Course Materials purport to be professional advice, including, but not limited to, medical advice, business advice, financial advice or legal advice. You agree Our Products are educational and are not a substitute for consultation with an appropriate professional.

Company makes no representations or warranties of any kind, express or implied, as to Products, including, but not limited to, any warranties of merchantability or fitness for a particular purpose. We make no representations or guarantees as to any benefits that may be derived from your use of Our Products. We are not responsible or liable for any of your decisions directly or indirectly related to the information provided, nor are we responsible for any damages from the use or misuse of Our Products. By purchasing Products, you agree you are solely responsible for any decisions you make from the information in Our Products.

Company does not assume liability or responsibility for the accuracy or completeness of information provided in Products. Company disclaims all warranties to the fullest extent permitted by law.

XIV. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT ALLOWED BY LAW, WE ARE NOT LIABLE NOR DO WE ACCEPT ANY RESPONSIBILITY FOR ANY LOSSES OR DAMAGES CAUSED BY OR RESULTING FROM YOUR PURCHASE OR USE OF OUR PRODUCTS. BY PURCHASING AND USING OUR  PRODUCTS YOU UNDERSTAND AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ANY RESULTS DERIVED FROM THAT USE. YOU AGREE THAT WE ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, ARISING OUT OF YOUR USE OF OUR WEBSITE, PRODUCTS, AND SERVICES.

BY PURCHASING OUR PRODUCTS, YOU AGREE TO OUR LIMITATION OF LIABILITY AND RELEASE US FROM ALL CLAIMS, TO THE FULLEST EXTENT OF THE LAW.

•       INDEMNIFICATION AND RELEASE

You agree to indemnify, defend and hold harmless Company and any parties working for or associated with Company (including, but not limited to, employees, agents, contractors, subsidiaries, partners, affiliates, successors, assigns; collectively, “Company’s Affiliates”),  from any and all actions, claims, damages, fees and expenses, including attorney’s fees, arising out of your purchase of Products or your use of Products.

To the fullest extent of the law,  you agree to waive, discharge, release, defend, indemnify and hold harmless Company and Company’s Affiliates from any actions, causes of action, claims, demands, costs, fees, expenses or damages, in law or equity, arising from your purchase of and use of Our Products.

XVI. TERM AND TERMINATION

You are bound by this Agreement as long as you continue to use Our Products. If you have registered for a user account, you can contact Us at contact@marioprawira.com to terminate your user account. We reserve the right, without limiting any other provision in this Agreement, in Our discretion, to deny anyone who violates any provision of this Agreement, or any applicable law or regulation, access to their account on Our website and Products at any time, without notice. We reserve the right, without limiting any other provision in this Agreement, in Our discretion, to terminate the account of any purchasers who breach the terms of this Agreement, without notice.

XVII.  INTERNATIONAL USERS 

Our company is owned and operated in Bali, in Indonesia and this Agreement is controlled by applicable laws in this jurisdiction. We do not represent or warrant that Our Products are available or appropriate outside of Indonesia. If you use Our products from a location outside of Bali you agree to abide by your country’s applicable laws as they relate to accessing Our Products.

XVIII. GOVERNING LAW/DISPUTE RESOLUTION 

In the event of a dispute that cannot be resolved amicably by contacting Us first, you agree to binding arbitration in Bali in Indonesia. If for any reason any dispute is not resolved in arbitration, the dispute will be litigated in the courts of Bali, Indonesia.

1. XIX.COPYRIGHT INFRINGEMENT

If you believe that Our Products infringe on your copyright, contact us at contact@marioprawira.com

XX. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between you and Us regarding Our sale of and your purchase of Our Products. This Agreement supersedes all prior agreements between Us and you with regard to your purchase and use of Our Products.

XXI. SEVERABILITY

If any portion of this Agreement is deemed to be void or unenforceable, that portion is severable from the Agreement and does not impact the enforceability of the remainder of this Agreement.

If you have questions about this Agreement, please contact contact@marioprawira.com.